Privacy Policy

Under the terms established in the Federal Law on Protection of Personal Data Held by Private Parties, we inform you that your personal data, collected through Check-in Records, Business Agreements, Accounts Payable, Accounts Receivable, Invoices and/or other declarations made by you—whether by electronic or printed means—will be used and safeguarded exclusively by OPERADORA JOMOTO S.A. DE C.V. | OTMÁNN HOTEL BOUTIQUE in a confidential database, in accordance with the security policies and procedures that OPERADORA JOMOTO S.A. DE C.V. | OTMÁNN HOTEL BOUTIQUE has implemented for that purpose.

The personal data we collect directly from you includes, among others: full name, address, telephone number, email address, signature, Federal Taxpayer Registry (RFC), Unique Population Registry Code (CURP), date of birth, age, nationality, and marital status.

OPERADORA JOMOTO S.A. DE C.V. | OTMÁNN HOTEL BOUTIQUE does not collect any sensitive personal data—i.e., data that may reveal aspects such as racial or ethnic origin, present or future health status, genetic information, religious, philosophical or moral beliefs, union affiliation, political opinions, or sexual preference. We also do not collect any information via cookies or web beacons when you visit our website; we only collect your information when you provide it to us personally and directly.

The security and confidentiality of the data you provide when using our online services will be protected by a secure server, so that the data transmitted will be encrypted to ensure its protection. The personal data you provide will be used solely and exclusively for the contracting and promotion of all types of temporary lodging services and products offered by OPERADORA JOMOTO S.A. DE C.V. | OTMÁNN HOTEL BOUTIQUE.

At any time, you may revoke the consent you have given for the processing of your personal data so that we cease using it, provided you have no legal agreement in force with OPERADORA JOMOTO S.A. DE C.V. | OTMÁNN HOTEL BOUTIQUE. To do so, you must submit a written request to the following address:

Av. La Paz 1916, Col. Americana, C.P. 44160 Guadalajara, Jalisco, Mexico

Your request must include the following information:

Full name, address, and email address.

Copy of the holder’s official identification, or, if applicable, the document proving the legal representation of the holder.

A specification of the reasons why you request the revocation of consent.

Once your request is submitted, OPERADORA JOMOTO S.A. DE C.V. | OTMÁNN HOTEL BOUTIQUE will respond within a maximum period of 20 business days.

You may, at any time, exercise your ARCO rights (Access, Rectification, Cancellation, or Opposition) at the address indicated above, through a written request that must contain:

Full name, address, and email address.

Copy of the holder’s official identification, or, if applicable, the document proving the legal representation of the holder.

A clear and precise specification of the personal data to which you want access and the ARCO right you wish to exercise.

Any other element or document that facilitates the location of your personal data.

In the case of Rectification, you must specify which data you wish to modify, as well as provide documentation supporting the requested changes. In the case of Opposition, you must specify the reasons why you object to the processing of your personal data.

Once your request is submitted, OPERADORA JOMOTO S.A. DE C.V. | OTMÁNN HOTEL BOUTIQUE will respond within a maximum period of 20 business days. If your request is accepted, the hotel will make the exercised right(s) effective within 15 business days following the 20-day response period.

Your personal data will not be used for marketing or advertising purposes, nor will it be disclosed to third parties unrelated to OPERADORA JOMOTO S.A. DE C.V. | OTMÁNN HOTEL BOUTIQUE.

By signing this notice, I consent and authorize OPERADORA JOMOTO S.A. DE C.V. | OTMÁNN HOTEL BOUTIQUE to transfer my personal data under the terms described above. Once this notice is made available to you, and if you do not express your opposition, it will be understood that you tacitly consent to the processing of your data.